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Which activity is typically part of a healthcare organization's risk management program?

Hazard identification and incident reporting

Marketing campaigns

Incident reporting, hazard identification, risk assessment, mitigation strategies, insurance/programs, business continuity planning, and governance oversight

Risk management in healthcare is about proactively handling safety, regulatory, and financial threats by identifying hazards, documenting incidents, assessing risks, and implementing strategies to mitigate them. It also includes managing insurance needs, planning for continuity of operations, and ensuring governance oversight to keep the program accountable. A comprehensive risk management program combines incident reporting, hazard identification, risk assessment, mitigation strategies, and the broader infrastructure of insurance programs, business continuity planning, and governance oversight. This broad, integrated approach reflects how organizations anticipate, prevent, and respond to potential threats to patient safety, compliance, and organizational resilience. In contrast, activities like marketing campaigns or patient satisfaction surveys focus on outreach or experience measurement rather than the core risk management processes. While incident reporting and hazard identification are components of risk management, the strongest choice is the one that encompasses all essential elements of the program.

Patient satisfaction surveys

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